1. Introduction

Welcome to Wishmaster ("we", "our", or "us") owned by Kamlesh and Ajay Electronics LLC, Address - Abdullah Khambar Building, 2nd Floor, Office No.5, Opposite 7 States Building Entrance, Behind Florida City Hotel, Baniyas Metro Station, Next to Baniyas, Deira, Dubai United Arab Emirates. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

3. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Communicate regarding your purchases, returns, or support requests
• Improve our products, services, and user experience
• Send marketing communications
• Comply with UAE laws and prevent fraudulent transactions

WhatsApp Marketing Communications

If you provide your mobile number and opt in to receive WhatsApp communications, we may use your number to send:

• Order confirmations and delivery updates
• Customer support communications
• Promotional offers, discounts, and marketing campaigns
• Product recommendations and cart reminders

Users will only receive promotional WhatsApp communications where consent or opt-in has been provided through account registration, checkout, forms, or promotional campaigns.

You may opt out of WhatsApp marketing communications at any time by:

• Replying with "STOP" on WhatsApp
• Contacting our support team

Opting out of promotional messages will not affect essential transactional communications related to your orders or support requests.

Email Marketing Communications

If you provide your email address, we may use it to send:

• Order confirmations, invoices, and shipping updates
• Customer support responses
• Promotional campaigns, offers, newsletters, and product updates

Marketing emails are only sent to users who subscribe, create an account, place an order, or otherwise provide consent where required by applicable laws.

Users may unsubscribe from promotional emails at any time by:

• Clicking the "Unsubscribe" link included in marketing emails
• Contacting our support team directly

We may use trusted third-party email service providers to manage and deliver email communications securely and efficiently. These providers process data only for communication-related purposes and under confidentiality obligations.

4. Sharing of Information

We may share limited necessary data with:

• Courier partners (Ajex Courier) for shipping and delivery
• Payment gateway (Stripe) for order processing
• Service providers involved in website maintenance, analytics, or support

All partners are bound by confidentiality agreements and comply with data protection standards.

We never sell or rent your personal information to third parties.

5. Data Security

We use SSL encryption, secure servers, and access-controlled systems to protect your data. However, no system is 100% secure, and we encourage users to maintain strong passwords and safeguard their account information.

6. Cookies Policy

We use cookies and similar tracking technologies to improve website functionality, enhance user experience, analyze traffic, and support marketing activities.

Cookies are small text files stored on your device when you visit our website.

7. Your Rights

You have the right to:

• Access or update your personal data from your account
• Request deletion of your account and data
• Withdraw consent for marketing communications

For data-related requests, contact us at support@wishmaster.ae or call +971 55 836 6181.

9. Policy Updates

This Privacy Policy may be updated periodically. The "Last Updated" date will be revised accordingly. Continued use of the website implies acceptance of the updated terms.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact: